Leadership Spotlight Intent vs. Impact: Communicating Effectively. By Marian Coleman, July 2017

Listening Intelligence: Combining Active Listening and Cognitive Diversity to Elevate Team Performance, whitepaper by ECHO Listening Intelligence.

How to Manage Remote Direct Reports by Rebecca Knight, HBR, February 2015

6 Ways to Deal with Conflict and Disagreement When You Work Remotely by Fast Company, Matt Bowers-Zapier, March 17, 2020

If You Suddenly Work Remotely, Communication Matters More Than Anything Else by Monica Torres, Huffington Post, March 12, 2020

Coping with COVID-19: How My “FourTendencies” Personality Framework Shows Up in the Context of Social Distancing by Gretchen Rubin, 2020

Keeping a Cool Head and Warm Heart in Challenging Times by Willem Kuyken, 2020

What Social Distancing Does To Our Brain